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Levels of service

Added value extras

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You are not that likely to get too many extras with a let-only service, but some lettings agents will certainly bundle some additional services to entice you into opting for their full management service. Here are some things you should watch out for:

Emergency repair service
This gives you protection from disaster! Storm damage, frozen and burst pipes, leaking rooves and smashed windows can be annoying costs to meet. With call out charges for these often being ridiculously high, this insurance will protect you against the burden of such expenses. Policies cover the call out charges and a maximum amount for labour, materials and parts.

Tax and financial planning
This gives you a session with an affiliated chartered accountants, tax planning service or property investment company. They will make sure you make the best use of the many tax breaks that are available to you, by claiming all the deductible expenses and managing your affairs correctly. It involves a full analysis of your financial circumstances, followed by with recommendations of courses of action you should take. Even if you don't get this for free, it is often well worth paying for such a service, as you can end up saving money in the long run.

Legal protection
This gives you protection against problem tenants and provides you with insurance that will pay your legal costs up to a maximum amount. This can normally be used for various purposes such as pursuing a claim for unpaid rent, obtaining vacant possession, tracing tenants who have absconded and obtaining a judgement against the tenants through the county court.

Rental insurance
This is another useful policy that is often given away, which provides protection against loss of income due to unpaid rent during the term of the tenancy agreement, as well as providing for accommodation expenses if you are trying to regain possession of your property.

Discounts on other policies
Due to their close ties with IFAs or agents of particular financial services providers, lettings agents can often offer you other insurance and financial products at a discount. This may be term life assurance, household insurance or mortgage protection insurance.

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